Frequently asked questions
Everything about files, sizes, pricing, pressing and delivery. Can't find it? Contact us or chat on WhatsApp.
Ordering & files
What is a DTF gang sheet?
A gang sheet is one long roll of transfer film with many designs printed side by side. You pay for the length you use, so packing several designs on one sheet is the cheapest way to print small runs.
Upload or Build: which should I use?
Upload if you already have a finished gang sheet file (PNG/PDF, 58 cm wide). Build if you want to drop in separate designs and let our online builder arrange them for you. Both are printed the same way.
What file formats do you accept?
Upload: PNG, PDF or TIFF, at least 300 DPI with a transparent background, exactly 58 cm wide and up to 3 m long. Build: the online builder accepts PNG, JPG, SVG, WebP, PDF, AI and PSD files up to 150 MB each, and warns you if a design is too small for the size you print it at.
Do I need to mirror my designs?
No. Never mirror your artwork, our system does that automatically before printing.
What is the minimum order?
No minimums, no setup fees. Order a single transfer or a thousand. The process is the same.
How do I place an order?
Pick Upload or Build, add your artwork, choose the length, and check the preview. Then add to cart and check out like any other product.
Can I order samples first?
Yes. Order the free sample pack, press the transfers on your own garments and judge the quality before you buy.
Pricing & payment
How much does a gang sheet cost?
Uploaded gang sheets (58 cm wide) cost €10 per metre at list price. Orders over €60 get 10% off (€9/m), orders over €210 get 20% off (€8/m), and orders of 100 m or more get 40% off (€6/m), applied automatically in your cart. Prices exclude VAT and shipping.
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal and Apple Pay, all processed through Shopify's secure checkout.
Is my payment information secure?
Yes. Payments are handled by Shopify Payments with industry-standard encryption; we never see or store your card details.
Do you offer wholesale pricing?
Yes. For regular bulk orders contact us with your expected monthly volume and we'll quote a custom rate.
Quality & application
Do DTF transfers work on dark fabrics?
Yes. Every print gets a white underbase, so colours stay bright and opaque on black and dark garments as well as light ones.
What fabrics can I press on?
Cotton, polyester, blends, canvas, denim, nylon and most other textiles. If you're unsure, test with a free sample first.
How do I apply the transfers?
- Position the transfer on the garment.
- Press at 140 °C for cotton (120 °C for polyester) with medium/high pressure for 7 seconds.
- Peel the film (hot, warm or cold peel all work).
- Optional: re-press for 5 seconds with parchment or a Teflon sheet on top for extra durability.
Can I wash garments with DTF prints normally?
Yes. For the longest life, wash inside out in cold water, tumble dry on low and avoid bleach and ironing directly on the print.
Are the prints durable?
Yes. Our transfers are certified for 70+ washes, tested through repeated wash cycles without cracking, peeling or fading. The print moves with the fabric instead of sitting on top like vinyl.
Shipping & delivery
How fast is production?
Our standard turnaround time is 1 business day for production. Shipping times vary based on your location and the shipping option selected at checkout.
Where do you ship from, and where to?
We print in Lovech, Bulgaria and ship across Europe with UPS and FedEx.
How much does shipping cost?
Shipping is calculated at checkout by destination. Orders over €55 ship free.
Do you ship to P.O. boxes?
No, couriers need a street address. Please double-check your address to avoid delays.
What if something is wrong with my order?
Contact us within 7 days of delivery with photos. We'll reprint or refund, whichever solves it faster.
Contact
How can I reach you?
WhatsApp +359 877 977 601, email orders@sixtransfers.com, or the form on our contact page. Live chat is open Mon–Fri 8:00–17:00 (EET).
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Still have a question?
Still not sure? Order free samples first.
Press them on your own garments and see the colour, stretch and wash for yourself.
Get free samples